If customers you are not satisfy with our products and want a refund or exchange, please return the package to us and you will get refund&exchange, but you must contact us within 7 days after the date you receive it. Also we don't have return label or don't provide return shipping cost, so you will pay return shipping cost by yourself.
The returned packages should be in original condition.
Once we receive your returned package, we'll issue a full refund by Paypal or send the replacement product if it's an exchange.
Please send message to support@keepfantasy.com if you need to contact us about return/exchange.