How to cancel an order that has been paid

We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Our Cancellation Policy:

- Orders cancelled within 12 hours of payment paid will be eligible for a full refund.

- Once your order has been shipped, it can no longer be cancelled.

Thank you for your understanding.