Q1, When can I see tracking number?

Answer: You will receive tracking number email in 3-5 days after order created.

Q2, Do you provide express shipping, how much shipping cost and how many shipping days?

Answer: Yes, you can choose express shipping method 4-5 shipping days (DHL, TNT...), you will see the express shipping cost when checking out your order.

Q3, Can I exchange the size if the clothing doesn't fit?

Answer: Yes, you can exchange it(within 7 days) for a new size if it doesn't fit, but the return shipping cost paid by yourself. So please choose a right size when creating order.

Q4, Can I return the packages after 7 days?

Answer: Sorry for that, if you want to return the items, please within 7 days after you receive the packages.

Q5, If item has problem of the quality, can I return it after 7 days?

Answer: Yes, you can return it or partial refund within 30 days if the item has quality problem.

Q6, I just find one item's price is different with its price last week, why?

Answer: It's because of sales campaign somtimes.

Q7, I created an order yesterday, but I find I did not have an account on your website, how can I tracking my order?

Answer: Yes, it's because your order is guest order and you did not create an account when order created. You can create a new account and contact us to transfer it, or please just wait for the tracking number.

Q8, What's the payment method?

Answer: Paypal.

Q9, Can you provide wholesale service, for example, I want to order 100 backpacks, what's the price?

Answer: Yes, you can contact us with more details in this condition.